You are not logged in. Click here to log in.
Menu
Golden Bean
Policies
Shipping Policy...

Currently shipment is only available for Continental US and Canada. Orders are shipped via regular mail from our estate to your doorstep.

Once an order is placed, it will be shipped within 1 business day. It will arrive 2 to 3 weeks from the day we received your order. You will receive notification of your order status via email. We will contact you if an item is out of stock.

Privacy Policy...

We are committed to respecting your privacy and recognizing your need for appropriate protection and management of personal information you share with us. We do not give, sell, trade or rent your personal information to others.

Credit Card Information is used strictly to process the orders and your personal data is stored only to improve our service and your purchasing experience. If you choose not to provide the information we request, we may not be able to process your order or provide the services required.

Cookies...

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide functional features of our website.

We use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size and analyze your visiting patterns, in order to enhance your shopping experience.

Security...

Your credit card is charged on a secure website of Banco Nacional de Costa Rica (2nd largest bank in Central America), which supplies our company a confident and reliable credit card charging service.

Every time you place an order through this system you are using a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. All your personal information is encrypted before it is transmitted over the Internet.

We are therefore equipped with the hardware and software technologies to prevent unauthorized entry into our system.

Claims
Currently we are not accepting returns to Costa Rica but if you feel you have received an incomplete order or the product has been damaged on the shipping please do not hesitate reaching us at help@goldenbean.net and we will assist you in a timely manner.

Password
You are solely responsible for the security of your login and your password. Should you inadvertently let someone else know your password you shall contact help@goldenbean.net and change your password.

Feedback
Please give us your feedback about our service via email at info@goldenbean.net .

Any changes to our policies will be displayed on this page.

Golden Bean
Home | Buy our Coffee | Wooden Crafts Store | Golden Bean Coffee Tour | Coffee Facts | About Us | Contact us | Policies
Buy Costa Rica Arabica Coffee online Hacienda Real Best Quality Coffee Costa Rica Buy Wooden Products online Buy Costa Rica Gourmet Quality Arabica Coffee online Arabica Gourmet Quality Coffee Costa Rica Arabica Gourmet Quality Coffee Costa Rica Hacienda Real Coffee Costa Rica